Spring/Summer Schedule Update & Policy Adjustment
As we transition into the Spring and Summer seasons, I will be expanding my available teaching hours. To ensure music progression and accommodate the highest level of consistency for all in-person and virtual students, I am updating my policies effective March 31st, 2026.
Please review the following adjustments to my scheduling and cancellation terms:
1. Payment & Scheduling
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Standard Payment Delivery (Zelle): To secure your recurring weekly slot, full monthly payment must be received via Zelle by the 1st day of each month.
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Late Registration (Calendly): If payment is not received by the 1st of the month by 6pm, the recurring slot is considered "Unsecured." To re-secure the slot, you must book through my digital portal, Calendly, (given upon request), which includes a $10 administrative processing fee. The day and time chosen for that appointment will then remain the same on a weekly basis to cover the remaining 3 sessions for that month. If permanent day and time need to be adjusted for the remaining months need to be made, please speak with me personally.
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The Forfeiture Rule: If payment is still unsubmitted by the 5th day of the month by 6pm, the first scheduled lesson of that month is officially considered a missed lesson. It cannot be rescheduled, credited, or made up. Full monthly payment is still required to secure the remaining sessions for that month.
2. Updated Cancellation & Rescheduling Policy
To maintain a streamlined schedule, I am moving to a two-tier system for all client cancellations:
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Notice of 3 Hours or More: You will have a 10-day window from the date of the missed session to schedule a makeup lesson, subject to my availability. Please note that no refunds or credits are issued; the makeup window is the exclusive remedy. Any missed makeup opportunity is forfeited.
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Notice of Less than 3 Hours (or No-Show): These sessions are forfeited. They will not be refunded or rescheduled and are counted as missed sessions.
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Provider Cancellations: If I must cancel a session, we will first attempt to reschedule. If a mutually agreeable date cannot be found, a full refund for that session will be issued to your account within 7 days.
I am very excited about the progress we’ve made so far this year and look forward to a productive Spring and Summer term!